Frequently Asked Questions
The Answers You Need
Where is my package?
Customers are provided with their order's tracking information via email. Certain items ship from California; some ship from overseas. Please allow up to 30 days to receive your order. If it has been over 30 days, please contact us. Messages asking the status of a package already shipped may be ignored if the time frame is within the 30 day window.
Do you do customer
Items must be new and in the original packaging for a refund or exchange. Customer is responsible for shipping the item back unless their is an obivious
What are the payment options?
Enter your answer here. Be thoughtful, write clearly and concisely, and consider adding written as well as visual examples. Go over what you’ve written to make sure that if it was the first time you were visiting the site, you’d understand your answer.